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Coaching with Outcomes (APAC)

Session 1: Tuesday, July 6, 2021, 08:00 AM CEST.

Session 2: Wednesday, July 7, 2021, 08:00 AM CEST.

Each session is 2 1/2 hours.

		Agendashift interactive: Strategic Mapping with Outcomes (EMEA) image

In this hands-on workshop of two 2½-hour sessions on consecutive days we practice both meanings of “Coaching with outcomes”:

  1. Putting outcomes before solutions, being outcome-oriented
  2. The language of outcomes as an essential leadership discipline

Also known as the IdOO! workshop, at its heart is the IdOO pattern, short for Ideal, Obstacles, Outcomes. Demonstrating its power and flexibility we use this pattern twice, implementing it with a range of different tools over the two sessions.

Whatever your role, if you’re in the business of encouraging innovation, change, and transformation – helping people engage meaningfully in change-related work – then this workshop is for you.

Among this workshop’s sources and inspirations are Clean Language, Solutions Focus, Challenge Mapping, Lean, and Agile. The Agendashift™ delivery assessment is included in the second session.

Online, this participatory workshop is conducted ‘open mic’ via Zoom and Google Docs and with the minimum of screen-shared presentations.

All participants will receive a certificate of participation and qualify for a £50 discount on the Agendashift partner programme. Existing partners receive the discount on their next renewal.

Your facilitator will be Agendashift founder Mike Burrows. Mike is the author of the Lean-Agile classic Kanban from the Inside (2014) and Agendashift: Outcome-oriented change and continuous transformation (2nd edition March 2021); his third book Right to Left: the digital leader’s guide to Lean and Agile was published in 2019 and as an audiobook in 2020. Outside of Agendashift, he is known for Kanban’s values model, the Featureban and Changeban games, and as a strong advocate for participatory and outcome-oriented approaches to change, transformation, and strategy. Prior to his consulting career, Mike was global development manager and Executive Director at a top tier investment bank, CTO for an energy risk management startup, and interim delivery manager for two of the UK government’s digital exemplars.

Workshop Overview

Session 1, Tuesday, July 6th, 08:00CEST


Describing where we'd like to get to – exploring organisational context, objectives, obstacles, and outcomes using these core exercises (and more):

  • Celebration-5W – our context-setting kickoff exercise
  • True North / Obstacles – reflection, followed by obstacle generation and refinement
  • 15-minute FOTO (Lite) – the introductory version of our Clean Language-inspired coaching game
  • Plan on a Page – organising the outcomes produced in the preceding exercises

		Agendashift interactive: Leading with Outcomes (EMEA) image

Session 2, Wednesday, July 7th, 08:00CEST



Prospecting for opportunities, practicing skills acquired in the first session and reinforcing the IdOO pattern as we dig into the detail:

  • Survey debrief / obstacles – completing the Agendashift delivery assessment and working with the results
  • Good obstacle, bad obstacle
  • 15-minute FOTO (Classic) – a more challenging version this time round
  • Overview of some possible next steps

		Agendashift interactive: Leading with Outcomes (EMEA) image

About Agendashift™, the wholehearted, outcome-oriented engagement model

In the vanguard of a new category, the engagement model

You can’t upgrade your organisation like you’re upgrading your email server! Traditional change management’s track record on cultural and other adaptive challenges is so disastrous that it’s time to carve out a new category, the engagement model.

Engagement models have just three jobs to do:

  1. To structure and support the work of those who would encourage innovation, change, and transformation
  2. To help the organisation engage its staff meaningfully in change-related work
  3. To keep the organisation’s parts engaged with each other as they change

If any of those jobs are yours too, you’d want an approach that encourages engagement, not destroys it!

Outcomes all the way down, outcome-oriented

Agendashift deals coherently, humanely, and strategically with outcomes ranging from the most aspirational of goals to the impact of the smallest experiment, and everything in between. With outcomes generated, organised, and developed through participation, agreement on outcomes is a natural part of the process; solutions follow as they should on a just-in-time basis.

Because we enjoy its broad range, we prefer not to define outcome too tightly. Here though are some helpful starting points:

  • Someone’s need met (see also our definition of done and the first of our principles)
  • A story’s happy ending
  • The way the world changed for someone

Shared examples of outcomes such as these – both real and imagined – help to connect everyday work to mission, purpose, and strategy. That’s what makes outcomes so powerful!

We’re in the business of building wholehearted organisations

Our mission: Helping organisations grow in wholeheartedness – to become less at war with themselves, their obstacles, imbalances, and contradictions identified and owned, value and meaning created through authentic engagement.

Terms and conditions

  • The instructor is Agendashift founder Mike Burrows
  • This is an online event where tools like Zoom, Miro, and Google Docs will be used.
  • Refunds up to 7 days before the event start date
  • The Stripe fee is nonrefundable: 2.4% + NOK 2 for Norwegian cards, and 2.9% + NOK 2 for International cards
  • Payment is handled by Humanize AS in Norway (an Agendashift partner).
  • Terms, Privacy, and Disclaimer
  • Support

What People Are Saying:

“Practical practices that bring deep outcomes and insights”

“A workshop by practitioners for practitioners, expertly facilitated and based on deep thought and experience”

“I left this workshop motivated and confident enough to try these exercises the next day”

“Very practical , highly participative - learning by doing. I can see so many opportunities to use the approach and tools in my work”